• Report: #531079

Complaint Review: Dazzle White & World Club Fitness

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  • Submitted: Mon, November 30, 2009
  • Updated: Mon, December 14, 2009

  • Reported By: BethlehemNC — Taylorsville North Carolina United States of America
Dazzle White & World Club Fitness
Internet United States of America

Dazzle White & World Club Fitness Criminals!!!!!! Internet

*General Comment: SCAM!!

*UPDATE Employee: Hello,

*UPDATE Employee: Hello,

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These people are SCAM ARTISTS!!! I ordered dazzlewhite and returned it, and still have not received my refund of $87 that they charged me for that POO. All of a sudden I check my account today and I have a charge from World Club Fitness (of course the charge doesnt say world club, it says ELITEPACK CYUS with a telephone number866 396-2729, another scumbag move by them) who I never heard of in my life!!! What a bunch of scumbags. I call the 800 number and the RUDE representative tells me that I agreed to pay $25 to this bogus membership. So I asked her to show me in writing where I agreed to it and she said I agreed when I signed up for dazzlewhite which I DID NOT do. And then she said that I received a confirmation email giving me my username and password to worlds club fitness which I NEVER received. And when I told her that I never got the email she gave me some bogus story about how emails sometimes get "lost" and "mixed up". Talk about a bunch of scam artists. These people are SCUM. I have contacted my bank ... should have let them cancel my card after the first charge ... I am this time!

This report was posted on Ripoff Report on 11/30/2009 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-White-World-Club-Fitness/internet/Dazzle-White-World-Club-Fitness-Criminals-Internet-531079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

SCAM!!

AUTHOR: Inspector - (USA)

Do your research, this is a scam.

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#2 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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#3 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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