• Report: #505384

Complaint Review: DazzleSmile and BeverlyHills Smile

  • Submitted: Tue, October 06, 2009
  • Updated: Fri, November 13, 2009

  • Reported By: Cherish Shaw — Las Vegas Nevada USA
DazzleSmile and BeverlyHills Smile
3250 W. Olympic Blvd #300 Beverly Hills, California United States of America

DazzleSmile and BeverlyHills Smile lannette enterprises ltd - Portland House DECEPTIVE PRACTICE - DAZZLE SMILE and BEVERLY HILLS SMILE Beverly Hills, California

*UPDATE Employee: Hello

*General Comment: Scam

*UPDATE Employee: Hello,

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Re: SECRET WHITE TEETH TRICK - it is a trick alright.  Be aware that not only are you getting charged for the REALLY LOW COST trials, but hidden behind all of the fluff are ADDITIONAL charges to the following:

 

FOR DAZZLE SMILE:

IF You decide to keep the trial:

Cost $87.62, and then THEY CHARGE YOU every month until you call to cancel.  PLUS....

 

You are AUTOMATICALLY enrolled in:

WORLD CLUB FITNESS - COST is Non-refundable $25.82 every 30 days - and YOU MUST CALL A DIFFERENT NUMBER TO CANCEL.

 

BEVERLY HILLS SMILE:

IF You decide to keep the trial:

COST - $79.95 and EVERY MONTH THEREAFTER until you decide to call and cancel. PLUS

 

You are automatically enrolled in:

MAKEOVER BEAUTY SECRETS

COST - $8.95 each month until you call in to cancel AND

 

WEIGHT LOSS SECRETS PRO

COST - $12.95 each month until you call to cancel.

 

BOTTOM LINE - this BEST KEPT SECRET TO WHITER TEETH can end up costing you $214.29 EVERY MONTH. 

 

FINAL NOTE: Each product/service has a DIFFERENT toll free number that you must call to cancel.  I am SO SORRY that I got duped into this. Read the fine print before giving them your credit card number.  Also, the Dr. Richard Haney, who is reporting on their webpage, is not even a real person nor Doctor. TAKE TIME TO READ THEIR WEBPAGE!!

 

Good luck to everyone!!


This report was posted on Ripoff Report on 10/06/2009 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/DazzleSmile-and-BeverlyHills-Smile/Beverly-Hills-California-90006/DazzleSmile-and-BeverlyHills-Smile-lannette-enterprises-ltd-Portland-House-DECEPTIVE-PRA-505384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: Bobbie Miller - (USA)

Hello,

 If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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#2 General Comment

Scam

AUTHOR: pnemosiene - (USA)

This is identical to the report on Smile Brite , in addition the rebuttal to this report is identical to the rebuttal posted on the report about Smile Brite, these people should be convicted of fraud by the authorities and have their websites shutdown. The rebutal says return unused product for refund but the trial requires the customer to open and try the product. Scam! Scam! Scam! How dare you!
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#3 UPDATE Employee

Hello,

AUTHOR: ERNIE GEMELARO - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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