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  • Report: #518730

Complaint Review: DazzleWhites

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  • Submitted: Mon, November 02, 2009
  • Updated: Mon, February 22, 2010

  • Reported By: Cindy — Greenville South Carolina United States of America
DazzleWhites
22100 E 26 ave Aurora, Colorado United States of America

DazzleWhites Beuty Club Elite Pak MAJOR RIPOFF MULTIPLE COMPANIES MULTIPLE CHARGES Aurora, Colorado

*REBUTTAL Owner of company: We are ElitePak not ElitePack

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Like many other unsuspecting consumers fell for the so called free trial offer advertised on major web sites, got mine from Fox News.  I ordered the free trials from Clean Whites and Dazzle Whites as they had posted stories from people around and near my city. Then BAM now I am getting charges on my debit card the first was Clean whites $75 I called and they cancelled and credited my account. Dazzle Whites is another story.  I currently have a $90 charge because I have to return the FREE TRIAL pen they sent me, expensive little tooth whitening pen that doesnt even work this is from a company called Beuty Club.  Today 11/2 I check my bank account and I have a $25 charge from a company called Elite Pak, Dazzle Whites tells me this is some other offer I signed up for at the time of signing for the so called FREE TRIAL.  Someone has to do something to stop these people this is HORRIBLE  and so time consuming. All the people I have spoken with are so well trained, they are calm and just keep givng you a different answer for more stuff you have unknowingly signed up for.


This report was posted on Ripoff Report on 11/02/2009 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/DazzleWhites/Aurora-Colorado-80019/DazzleWhites-Beuty-Club-Elite-Pak-MAJOR-RIPOFF-MULTIPLE-COMPANIES-MULTIPLE-CHARGES-Aurora-518730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We are ElitePak not ElitePack

AUTHOR: ElitePak - (United States of America)

To whom it may concern,
We have received several calls and complaints concerning someone with a company called Elitepack who has been running several fraudulent charges for small amounts on peoples credit cards.  Usually this has taken place after they have been in contact with another company by the name of Clean Whites and Dazzle Whites.  The company that handles the billing goes by the name of ElitePack.

For the record, we are ElitePak - www.elitepak.com.  We sell Fine Art shipping products only.  We have no affiliation with either Clean Whites or Dazzle Whites.  In fact, we have never heard of them until now.  We do not offer any promotional items or giveaways. 

The complaints have mislabeled our Company name as the perpetrator of these malicious credit card charges.  We are completely innocent of all these incidents.  Unfortunately because our company name is so close to that of ElitePack, we have been victimized along with the consumer.

i would ask that the individuals posting these complaints please remove our name or write a retraction.  This derogatory information is damaging our business and needs to be rectified. 

Thank you for your attention to this matter.

Respectfully yours,

Joseph Manqueros
ElitePak
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