• Report: #951385

Complaint Review: DazzleYourStyle.com

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  • Submitted: Fri, October 05, 2012
  • Updated: Tue, October 23, 2012

  • Reported By: Tish — Denver Colorado United States of America
DazzleYourStyle.com
313 Elm St ,Apt 2, Fitchburg, MA 01420 Internet United States of America

DazzleYourStyle.com Judith Perkins Judith Perkins will rip you off!! Internet

*Author of original report: I was refunded

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Judy Perkins, owner of Dazzling Your Style, has not refunded $126.25, for a jewelry item.  This is an update to her correspondence to me in the matter. As of today, Oct 5, 2012, no refund has been processed and she continues to harass me instead of refunding my money.
See below:

On Oct 4, 2012, at 11:59 PM, Judith Perkins wrote: 
LOL 

T-Mobile. America's First Nationwide 4G Network

genuin25@gmail.com wrote:

Make it four. You are reported to all three that I mentioned and an additional forum - I'll leave the fourth one for you to figure out on your own. A customer isn't harrassing you when you have stolen their money and refuse to refund it in a timely manner. I did not give you a loan, Judith Perkins, In writing, on 9/25/12, you stated I would be issued a refund with 48 hours. You are only seeing the tip of the iceberg in my exercising my lawful rights. If I do not receive my money, in my account by 10/7/12, as you are now promising, I will report you to the IRS for your fraudulant business practices. If I receive one more unprofessional rude email from you, I will not only report you to the IRS, I will contact the local media in MA and have you served with court paperwork at your workplace, the Marriot. Refund my money IMMEDIATELY. 

Tish M

Sent from my iPhone

On Oct 4, 2012, at 4:45 PM, Judith Perkins <judyss@aol.com> wrote:

Go ahead and send the emails to all 3, you have no right to judge my entire business on your one measly order, I will issue your refund WHEN I AM ABLE TO, your threats mean nothing to me stop emailing me with your ridiculousness I am pretty sure all 3 companies would wonder why you've done nothing but harass me instead of using other outlets to get your money back like I HAD TO, your one incident holds ni water against thousands of other happy and satisfied customers given the circumstances of why this incident transpired. I am hereby asking that you no longer contact me you will receive a refund no later then 10/7/2012 which is when my refund is issued T-Mobile. America's First Nationwide 4G Network

Tisha M wrote:

Yes, your site is different from eCrater( http://dazzlingyourstyle.com/) -it was SHUT DOWN.  If you're not going to argue then stop emailing me your lame excuses and refund my money.  This entire conversation will be given to the BBB, eCrater, and Google.  You have nerve to continue to argue your point when you have my money.  Shame on you and your company.  Refund my money immediately, not "by the end of the weekend."  Ludicrous.


On Wed, Oct 3, 2012 at 2:24 PM, Judith Perkins <judyss@aol.com> wrote:

My website is different from Ecrater, and in fact google does show the same terms and conditions as Ecrater, I am not going to argue with you about this, I will be issuing a refund by the end of the weekend, I myself had to file a dispute over the situation, Since I had already paid them for your piece. T-Mobile. America's First Nationwide 4G Network

Tish M wrote:

Judy,

As I've told you before, your website was shut down when I purchased my item.  In fact, I am the one that told you your site was not up.  No where on eCrater or on my Google receipt was there any mention of your terms and conditions.  Secondly, it has been well beyond 7 to 14 business daysdon't you think?  So you stating information on the terms and conditions shows
you failure to follow them yourself.  Clearly, it's a shame that your business is in jeopardy but you placing blame on the customer is unrealistic and downright awful, but again, its obvious that your company has been horrid in its business practices long before I gave you my money, 5 weeks ago.  Believe me, I have been truthful in stating all of the facts:
You failed to sufficiently communicate with your customer or deliver the product that was paid for.  I paid for an item that has not been received and still have not gotten a refund BUT I am to blame?  Just issue my refund before I take further action.

Thank you,
Tish M


On Oct 3, 2012, at 1:59 PM, Judith Perkins wrote:

it clearly states on our website under terms and conditions that all pieces 14 karat gold body jewelry take 7 to 14 days business days that is and I'm sorry you feel the way that you do but I have plenty of other customers who are completely satisfied with not only a Our  customer service but also a product and as far as I'm concerned your refund will be issued and at that point in time you are going to be the least of my worries because now my business is ruined because of the
situation so maybe next time you should consider all the facts before you start making conclusions I'm sorry that sounds harsh your refund will be issued it as soon as I possibly can. T-Mobile. America's First Nationwide 4G Network

Tish M wrote:

Judy,
As of today, there has been no refund issued.  I think your company's customer service is the worst I have ever dealt with.  Two weeks after purchasing the item, I emailed and called you for the status.  You said my order was delayed due to it being "hand made".  Then I do not hear from you again until I make several attempts to reach you, weeks later - then your
reason for the delay is you cannot get in touch with the manufacturer and will issue a refund within 48 hours.  Now it is 8 days later, October 3, 2012 and I have not received a refund or any other correspondence from you.
Please issue a refund immediately.  It's a shame that I wasted so much time, effort, and money absolutely NOTHING.

Tish M

On Sep 25, 2012, at 5:07 PM, Judith Perkins wrote:

Tish I am very sorry, I have tried diligently to get a hold of my manufacturer for weeks without luck, I am left with no choice but to issue you a refund, please allow us 48 hours to process your refund, and again I am very sorry for the unconvienence this has caused
Judy
Dazzlingyourstyle.com

T-Mobile, America's First Nationwide 4G Network

This report was posted on Ripoff Report on 10/05/2012 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/DazzleYourStylecom/internet/DazzleYourStylecom-Judith-Perkins-Judith-Perkins-will-rip-you-off-Internet-951385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I was refunded

AUTHOR: genuin25 - (United States of America)

I filed this report on DazzleYourStyle.com and filed complaints with other consumer protection companies on 10/05/12. DazzleYourStyle.com Owner, Judith Perkins, did not issue my refund until, 10/10/12, after the filing of these truthful grievances. Each time I inquired she had a different and vague excuse.  First, she stated the reason for the jewelrys delay was that she was hand making the jewelry item (I have her voicemail message to prove it).  The second time I inquired, she stated she was unable to get a hold of the person she purchases the piece of jewelry from and stated my refund would be issued within 48 hours.  I did not receive my refund or any other communication from her until I inquired with her for the THIRD time, over a week later from said refund promise date.  I have never dealt with a business who has outright kept my money until I filed complaints, continuously refused to take responsibility for their business practices, and is now stating that I, their customer, has harassed them because I rightfully inquired about the product not received and the money that was not returned.  Lastly, I wish Judith Perkins luck in her lawsuit against me.  I did everything within my right.  She has no grounds on suing me for invasion of privacy, malice, libel, and defamation of character. I made truthful statements to warn the public other consumers, of her unprofessional business practices.  There was no malice in my inquiries for my refund.  Under the First Amendment of the United States Constitution, I have the right to truthfully discuss the fact that a company has been fraudulent in their business practices for the protection and interests of the public. 

YES, I HAVE BEEN REFUNDED MY MONEY but I truly believe Judith Perkins would not have processed my refund if I hadnt reported DazzleYourStyle.com to the BBB and the other consumer protection services I contacted.

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