• Report: #465307

Complaint Review: Dazzlewhite, Dazzle White, Clebrity Smile, Whitening Brites, Whitening Brights, Whiteningbrites

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  • Submitted: Fri, June 26, 2009
  • Updated: Tue, January 12, 2010

  • Reported By:Austin Texas
Dazzlewhite, Dazzle White, Clebrity Smile, Whitening Brites, Whitening Brights, Whiteningbrites
www.whiteningbrites.com Internet U.S.A.

Dazzlewhite, Dazzle White, Clebrity Smile, Whitening Brites, Whitening Brights, Whiteningbrites Everything BAD you have heard is TRUE !!! Internet

*UPDATE Employee: Dazzle White

*UPDATE Employee: Hello

*UPDATE Employee: Hello

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I hereby verify and affirm the content of previous entries on this site and others warning you not Not NOT NOT NOT to ever sign up for the Celebrity Smile / Dazzle White / Whitening Brites offer of "Free" samples, etc. - it will only cause you grief, fill up your mailbox [bot physical and virtual] with questionable products, punish your bank account with repeat charges for products that you must the go out and locate on the internet and then repeat the same horrible cycle all over again.

I am a reasonably adept consumer and thought that a "non-dentist" approach to removing some of the stains from the canines would be a nice thing to do before the upcoming family gathering... to say the least, I regret this attempt at pandering to my vanity as it has cost me several hundred dollars [they may or may not be refunded] and several hours on the phone [thank Vishnu for Skype] tracking down the various scammers and boiler rooms to cancel the FIVE & COUNTING memberships that came to pass... G R O A N !

Live with your less than celebrity white teeth [I personally recommend adblocker to dispose of the annoying ads] and if you can't do that either save up and go to the dentist [most of us don't go enough as it is] and/or use a plain old toothpaste helper like Arm & Hammer Whitening Booster and some baking soda as well as a Radius brand toothbrush [they really do make a difference]

William
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 06/26/2009 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzlewhite-Dazzle-White-Clebrity-Smile-Whitening-Brites-Whitening-Brights-Whiteningbrites/internet/Dazzlewhite-Dazzle-White-Clebrity-Smile-Whitening-Brites-Whitening-Brights-Whiteningb-465307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dazzle White

AUTHOR: Leonardo Smith - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#2 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-2686. or visit our site http://www.dazzlewhitepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.
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#3 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us
at 1-866-989-2686. or visit our site http://www.dazzlewhitepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.
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