- Report: #1004349
Report - Rebuttal - Arbitrate
Complaint Review: DeLuca Chevrolet
DeLuca Chevrolet112 Bank Road Haverhill, Massachusetts United States of America
DeLuca Chevrolet Bill Deluca Family of Dealerships Fraud, False Incentive, Bait and Switch Haverhill, Massachusetts
*REBUTTAL Owner of company: two sides to every story
*Consumer Comment: Stupid
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GM Customer Incentive and Onstar Acknowledegment form in my hand to prove it. I was told it comes directly from GM and that I will get it in a few weeks. After a few weeks went by, I called and spoke to Greg the manager. Greg put the blame on GM. Ok fine. I follow up with GM and they told me that program was expired before it was even offered to me. So DeLuca purposefully offered me the incentive even though they knew or at least should have known it was expired.
After numerous follow up calls and emails with Greg, he admitted that GM stopping running the promotion but REFUSED to make good on the incentive which I have in writing. I am tired of trying to get DeLuca to do the right thing and man up and provide me what they promised and put in writing. To this day, I have not received anything. I WILL NEVER BUY A CAR FROM DELUCA! EVER! Please do not think because you have it in writing that it means anything to these guys because obviously it does not. STAY AWAY!
This report was posted on Ripoff Report on 01/27/2013 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/DeLuca-Chevrolet/Haverhill-Massachusetts-01832/DeLuca-Chevrolet-Bill-Deluca-Family-of-Dealerships-Fraud-False-Incentive-Bait-and-Switch-1004349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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