• Report: #703222

Complaint Review: DeVry University

  • Submitted: Sat, March 05, 2011
  • Updated: Thu, April 14, 2011

  • Reported By: typhoidX — Portland Oregon United States of America
DeVry University
1221 North Swift Road Addison, Illinois United States of America

DeVry University DeVry Online - Incompetent/deceptive administration & overpriced education. Bottom line: Not worth your time & money! Addison, Illinois

*Author of original report: An update on DeVry's so-called "accelerated programs"

*Author of original report: An addition to my original comments above:

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While I was enlisted in the US Army, I tried to continue my higher education in my off-duty hours by using the military tuition assistance program (TA) to attend college classes. During a part of my enlistment, regular class attendance was virtually impossible due to long and irregular work hours, so I enrolled in DeVry University’s online courses. This decision turned out to be a horrible mistake on my part. DeVry was nothing but a disruption to my education, financial health, and career. Working with the DeVry staff was a 9-month nightmare that I would not care to repeat.

I used the military tuition assistance program to pay for a portion of my tuition for DeVry. I processed the tuition assistance paperwork as required by the military education center, they paid the army’s portion of the tuition as promised, and I paid the rest out of pocket. However, DeVry repeatedly billed me for the ENTIRE tuition bill – including the portion ALREADY PAID by the US Army. Attempts to contact DeVry’s finance staff were exceedingly frustrating. They were rarely responsive, and when they replied they simply stonewalled the problem while late fees were piled on to my balance.

During this time I suspected that the military TA program had made some administrative errors which prevented payment, so I contacted my military education center’s finance specialist – the person in charge of handling TA payments to various colleges. That finance specialist showed me
clear proof that the electronic fund transfers from the military to DeVry had taken place in a timely and accurate manner. She also contacted DeVry’s finance staff herself in order to straighten out the matter. She called DeVry and left multiple messages, but DeVry was even less responsive to her than they were to me; the matter remained unresolved and the bills and late fees continued.

In the summer of 2004, I finally got fed up with DeVry. I stopped taking classes; I warned DeVry that unless they resolve my billing issue, I was going to take legal action against them for defrauding me and for defrauding the US Army. This finally got their attention. By some “miraculous
coincidence”, they almost immediately “found” the electronic trace numbers for the aforementioned TA fund transfers and settled the payment issue with me.

Regardless of whether this turn of events was the result of deliberate deception or gross incompetence on the part of DeVry, it turned out to be an incredibly disruptive influence on my education, military career, and personal finances. I made a wasteful mistake by attending uninspiring and mediocre online classes from an overpriced "college" such as DeVry. I should have wised up when I noticed their over-the-top sales pitches (i.e. exaggerated job placement & salary claims, & even a self-comparison to Harvard & Yale). Luckily, their attempt to cheat me (and cheat the US military) forced me to recognize DeVry for the money-grubbing degree mill they are. I completed my undergraduate studies at a real college following the end of my military enlistment. I hope other military service members and veterans will not make the same mistake I did by attending DeVry or other institutions like it. There is good reason that for-profit colleges carry with them the stigma of being greedy degree mills, so stay away from them and enroll in a REAL school!

This report was posted on Ripoff Report on 03/05/2011 10:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/DeVry-University/Addison-Illinois-60101/DeVry-University-DeVry-Online-Incompetentdeceptive-administration-overpriced-educatio-703222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

An update on DeVry's so-called "accelerated programs"

AUTHOR: typhoidX - (United States of America)

I recently spoke to a veteran who was considering DeVry because of their propaganda about so-called "accelerated programs", in which students can supposedly complete undergraduate studies programs in three years as opposed to four. But accelerated graduation is possible at just about ANY traditional university, so this is NOT a good reason to attend DeVry or any other for-profit "college". This applies especially to veterans, who can often waive credit requirements such as physical education & basic general ed classes due to completion of military training.

DeVry can say they have an "accelerated program" because they do not have summer vacations.

However, the overwhelming majority of traditional colleges also offer summer courses, most often courses that satisfy general education requirements. Students can schedule general ed courses that they dislike during the summer so as to get these requirements out of the way. Students are also allowed to overload on credits during a regular semester if they can handle the additional responsibility or if they have an easy semester. All of these tactics can result in early graduation.

Bottom line - don't fall for the advertisements of for-profit "colleges" when they talk about "accelerated programs", because you can do an "accelerated" program at basically ANY college.


One last note - I've been told by that veteran that he will NOT be attending DeVry. ;-)
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#2 Author of original report

An addition to my original comments above:

AUTHOR: typhoidX - (United States of America)

Please note that my comments above & this addendum are directed primarily toward service members in the US armed forces and veterans.

I know a lot of veterans enlisted in the US military due to sub-par academic performance in high school. So I just want to tell those veterans who want a second chance at academic success and all the associated career benefits, YOU CAN DO BETTER THAN DEVRY!

Veterans often have attractive attributes that colleges seldom find in traditional high school candidates - discipline, professionalism, leadership experience, loyalty, and not to mention the ability to succeed under pressure! Play up these qualities when writing your application essays and conducting your admissions interviews, and DO NOT sell yourself short with a for-profit school of dubious reputation.

That said, not all for-profit educational programs are worthless. For instance, if you need help getting a better score on the SAT, GRE, GMAT, or any other standardized test, there are plenty of companies (i.e. Powerscore, Veritas, or, if for some reason you're in China, New Oriental) that could help. Bottom line, use for-profit education to get yourself into a real and respected institution.

And to the active duty service members out there - GET STARTED EARLY! That 4-year enlistment goes by quicker than you realize. So if you're committed to investing in yourself and getting a decent education, then don't wait around! Start looking at school websites and curricula, find out their admissions requirements, use your tuition assistance to take classes, and practice for a SAT retake (or two!). If you are willing to put forth the effort, there is NO reason for settling with DeVry - or a similar for-profit "college" - and wasting the GI Bill that you earned with your blood and sweat.

Best of luck to my fellow veterans and service members!
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