- Report: #923056
Complaint Review: Deal Dash
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| Deal Dash
Internet United States of America |
|
Deal Dash Advertises itself as an easy to use penny auction site but crashing problems and bad design cause you to lose all your money quickly. Internet
*Author of original report: Refund
*UPDATE Employee: I am very sorry the service and experience was not as you expected.
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This report was posted on Ripoff Report on 08/06/2012 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Deal-Dash/internet/Deal-Dash-Advertises-itself-as-an-easy-to-use-penny-auction-site-but-crashing-problems-an-923056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Refund
AUTHOR: dougcarlo - (United States of America)
SUBMITTED: Tuesday, August 07, 2012
If your claim is this: "On average customers receive as much value back for every dollar they spend on DealDash than if they would shop traditionally at a major retailer like Sears." Then I believe that I should be compensated for the glitches in your system that caused me to lose items at the last second. And secondly, I spent $100 on your site and now have 0 bids in my account and was not able to win anything of value. Is that your business model?
#2 UPDATE Employee
I am very sorry the service and experience was not as you expected.
AUTHOR: DealDash - (United States of America)
SUBMITTED: Tuesday, August 07, 2012
I see you were able to win an auction for a 150 Bid pack (value $90) however were unsuccessful winning the other high end items you bid on like the iPad2, 300 Bid pack and others. Unfortunately DealDash can not guarantee everyone would win a high valued item like some of the auctions you participated in however on DealDash bidders that dont win the auction, can buy an identical item for its normal price using the Buy it Now, and get back all the bids they used for free.
Customer satisfaction is a very important core value of DealDash and I am very sorry the service and experience was not as you expected. DealDash has a 100% money back guarantee for anyone who tries DealDash and if dissatisfied for any reason, DealDash will refund your first purchase - no questions asked. I will make sure you are provided with a refund.
Please feel welcome to contact DealDash with any questions you may have.
email: support@dealdash.com
Sincerely,
Dave
