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  • Report: #182736

Complaint Review: Deal Pass - Passport To Fun- Bargain Network

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  • Submitted: Wed, March 22, 2006
  • Updated: Thu, July 27, 2006

  • Reported By:mandeville Louisiana
Deal Pass - Passport To Fun- Bargain Network
passporttofun.com Internet U.S.A.

AP9 - Deal Pass - Passport To Fun- Bargain Network ripoff fraudulent billing Internet *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: Bad experience here as well

*UPDATE Employee: misunderstanding?

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I authorized Bargain Network (and only bargain network) to charge my bank account 16.96 each month after they told me that I could use a trial membership and cancel before the charge date and not be charged. I cancelled my membership before the charge date and the guy I talked to said that I would not be charged. The next day, it was posted to my account...$16.95. I blew it off and figured it was cancelled, because I called later and they confirmed tht it was in fact cancelled. Now...less than a month later, I am being charged again! It is the same amount, $16.95, but instead of charging through the Bargain Network, it is charging me for Passport to Fun (whatever that is). I called and the guy I talked to [once again] cancelled my membership. His name is "Peter", yet he speaks with an Indian accent and his employee id number is apparently 25336. I called my bank's claims department and they are in the process of settling it.

Lauren
mandeville, Louisiana
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 03/22/2006 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Deal-Pass-Passport-To-Fun-Bargain-Network/internet/AP9-Deal-Pass-Passport-To-Fun-Bargain-Network-ripoff-fraudulent-billing-Internet-EDi-182736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Bad experience here as well

AUTHOR: Ian - (U.S.A.)

I had a bad experience with the "Bargain Network" companies as well. I was railroaded into their "free trial" and ended up being signed up for 2 or 3 other free trials too. The way they do this is obviously by high pressure and fast-talking--literally. The worst part is that after I was done talking to the guy who got me signed up, he said "bye" and I did too, but I kept the phone to my ear because he hadn't hung up yet. I then heard someone else say the following to him, "H*ll yeah, you got that little b*tch, I thought you weren't going to get him then I heard you taking the card info and I was like h*ll yeah!" Anyway, I had to wait three weeks for the registration packets to arrive with my account numbers and the phone numbers to call and cancel. All together I wasted about an hour of my life with these people only to find out that their forclosed homes are a joke. The salesman said his database showed 1500 or so homes near my zipcode; yeah, and they were all sold or 50-200 miles away. STAY AWAY FROM THESE CROOKS!!!
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#2 UPDATE Employee

misunderstanding?

AUTHOR: Gavin - (U.S.A.)

It is very apparent that you were mistaken here. And I do apologize. The fee for Bargain has never been "16.96" as you stated. It has for over a year and a half been 19.80 per month for an autos subscription and 39.80 per month for a homes subscription. What was 16.95 was an additional program called passport to fun that you had to authorize in order for it to be sent out to you. So when you cancelled your Bargain subscription they did go ahead and cancel it for you. You simply had not cancelled the additional program in which you authorized. (If you contacted bargain they could provide you with a recording of you authorizing such service, as well as any "Bargain" operators numbers are not yet that high yet.

Very often people who don't speak with a perfect English accent are employed through phone services.
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