- Report: #997018
Report - Rebuttal - Arbitrate
Complaint Review: DealDash
DealDashNew York, New York Internet United States of America
DealDash dealdash.com DealDash steals peoples money, had shill bidders/bots, does not have ethical practices, Internet
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First off, if you have any sort of problem, they do not answer their customer service number, it merely gives you an automated response to email their support email, which they rarely answer.
If you do get an answer from them, it is a canned and generic response blaming their servers, or their distributors. It is a group of young guys, who have no idea of business ethic or how to run a legitmate business. They use stall tactics to not refund money to people who never received products.
They don't have time to respond to customer emails, but they certainly have time to monitor their facebook account, other's facebook accounts, this site, and others.
After 2 months of attempting to contact them, I finally heard back when I mentioned involving my lawyer, explining and showing them I had proof of shill bidders/bots. They arranged a phone call with me, whereas they admitted that those auctions did indeed have cheaters in them, but since it wasn't them cheating, they were liable. (Are we really to believe this?) The products from those auctions totalled over $50,000.00 I sincerely doubt they would do nothing if they were getting scammed from other people. Obviously these must be bots or accounts set up by DealDash employees, or someone they know.
I ask for a refund on my bids places in those auctions, and they refused to give it to me, even though they admitted that the auctions were won using software/cheating.
Yes, people are now getting the products they were suppossed to, only because DealDash has been cornered with lawsuits, and are now trying to cover their butts.
Do yourself and AVOID this site.
Also, all those people on their facebook page are being compensated by DealDash. Who knows if they have even won the items. If they did, it is probably due to DealDash giving them thousands of bids for advertising for them.
This report was posted on Ripoff Report on 01/15/2013 01:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/DealDash/internet/DealDash-dealdashcom-DealDash-steals-peoples-money-had-shill-biddersbots-does-not-have-997018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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