• Report: #987404

Complaint Review: DealDash.com

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  • Submitted: Wed, December 26, 2012
  • Updated: Wed, January 09, 2013

  • Reported By: George — Farmingdale New Jersey United States of America
DealDash.com
NJ Internet United States of America

DealDash.com DD, Deal Dash On line Bidding Site You,"Win" or Outright "Buy" The Item. But Never Receive it. Internet

*Author of original report: Your Attempt To "Fix" The Situation Was Poor at Best.

*UPDATE Employee: DealDash is a Great Source for Bargains on Apple Products!

*Consumer Comment: To all that have been duped by DD:

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I Got interested in Deal Dash about 1 year ago. I Purchased Bids, & after getting a strategy. I Was Winning Items Every couple of weeks. 
   Sounds Great right. But Then I Started to win Approximately $2,300.00 in Apple Gift Cards. And Was Saving them all for Apple Products for My Kids Christmas presents. I Was excited.
   Then Around late September ALL the Apple gifts I was winning or "Out right buying" Stopped coming. This Totaled $450.00 to date.
    Every week I started to contact them about the matter, & they told me to ask my kids if the picked it up in the mail. I responded NO & are you kidding me!! Then I started to send the email contacts 3-4 times a week with the same response. 
    As Christmas got nearer I would contact them Every Day and give them a count down of how many days left until Christmas. This Is when they just Stopped responding to me. I conveyed to them the importance of receiving them, $450.00 of APPLE GIFT CARDS, To make my kids Christmas a wonderful one. No response.
    I even told them I would Extend the Olive branch & I Purchased 500 More Bids, to which I won Nothing. Just to hopefully get what IS Owed to me.
    They are ripping me off not just on "Won" Items, But also on "Purchased" Items. I Want My $450.00 Worth of Apple Gift Cards ASAP  Deal Dash I Warned You If I Did Not Recive Them OR at least An Explanation I would go Viral with My Story. This IS Just The START...  George  ILLVOODOOYOU

This report was posted on Ripoff Report on 12/26/2012 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/DealDashcom/internet/DealDashcom-DD-Deal-Dash-On-line-Bidding-Site-YouWin-or-Outright-Buy-The-Item-But-987404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Your Attempt To "Fix" The Situation Was Poor at Best.

AUTHOR: George J Sabol - (United States of America)

Deal Dash has Very Poorly so called "Fixed" The Problem. Out of $450.00 & about 8-11 Missing gift cards. They Told Me All they can acct for was Apple telling them all were cashed except 2, One for $50.00, & One For $25.00. That's $375.00 SHORT of What they owe me. I asked them to contact Apple to see where the cards were supposedly Redeemed at & They Refused. $75.00 Does not Equal $450.00. They are trying to silence me with their gesture of a VERY SMALL extension of  Good Old Customer Service. I Have Always Been a Good Customer of them. But Sure as Heck are NOT Servicing me as A Customer. I am Contacting them AGAIN & Will Keep you updated periodically. 
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#2 UPDATE Employee

DealDash is a Great Source for Bargains on Apple Products!

AUTHOR: DealDash_Adam - (United States of America)

I'm sorry to hear that you've experienced these difficulties in receiving your items. DealDash ships over 150,000 products to satisfied customers each year, and people love the great items they get through our service!

I'm happy to hear that you've won so much stuff from Apple by using our website, and I assure you that we're committed to getting you your remaining orders. I checked on your DealDash account and I can see that one of our customer support specialists has been investigating your missing Apple gift cards and contacted Apple to find out why you never received the missing shipments. I encourage you to continue working with our customer support staff, as they are available to help you and all other customers with issues like the one you've described above. I am confident we will be able to resolve this issue so that you can focus on winning more great bargains through our auctions!
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#3 Consumer Comment

To all that have been duped by DD:

AUTHOR: learnthehardway - (United States of America)

Please know you are not alone, there are many, many unhappy DealDash customers. If you are on facebook, lookup dealdashripoff on facebook, Its a community of others just like you, where you will find a wealth of information. You can also go to dealdashripoff.com for help and suggestions. I hope you get some resolution to your issues...good luck!

(Please note WE ARE NOT AFFILIATED WITH DEALDASH.COM. WE ARE A GROUP OF FOLKS WHO FELT WE WERE WRONGED BY THEM AND WANTED OUR VOICES HEARD. We believe we are being heard now.)

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