• Report: #984778

Complaint Review: Dealdash.com

  • Submitted: Thu, December 20, 2012
  • Updated: Fri, January 25, 2013

  • Reported By: Brenda — Topton Pennsylvania United States of America
Dealdash.com
Internet United States of America

Dealdash.com Waste of time and money Internet

*UPDATE Employee: Need Help Troubleshooting?

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I was bidding and the page was interrupted as they put it. What happens is that I had just set a bid buddy and the page stops working. I already had over 50 bids in all of the three times this has happened. The page doesn't respond then freezes my internet connection so that I have to canncel my internet connection and start over.

When I get back online and try to get back into Dealdash I get a message that their server is down. I can get into anyother site I want just not theirs so it isn't my computer as they try to say. By the time I can finally access the site again the auction has ended, and I have lost everything I was bidding. To me it seems like a ploy to force people to use the buy it now. I have lost quite a bit of money in bids by this happening three times now. They have lost a customer.

This report was posted on Ripoff Report on 12/20/2012 03:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dealdashcom/internet/Dealdashcom-Waste-of-time-and-money-Internet-984778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Need Help Troubleshooting?

AUTHOR: DealDash_Adam - (United States of America)

I'm sorry to hear about the difficulties you experienced in our auctions. Our development team works round the clock to ensure that the website runs smoothly, and we host thousands of auctions on our website each and every day!

I was unable to locate your account with the details you've provided here so I can't comment on your specific case. However, I encourage you to contact our customer support staff with these concerns. Our customer support specialists are available to help customers just like you with issues such as the one you've described, and are prepared to investigate any technical problems users experience in our auctions. We are currently able to respond to all customer queries within 24 hours, so don't hesitate to send us an e-mail so we can follow up and help restore your confidence in our site.

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