- Report: #976030
Report - Rebuttal - Arbitrate
Complaint Review: Dealfind
DealfindInternet United States of America
Dealfind The lights are on but nobody's home! Internet
*UPDATE Employee: Dealfind Support
I called the 800 number for Dealfind, and got a recorded message on their Customer Satisfaction line. They stated that I needed to send an email to their Customer Support department explaining my situation. I did this, and a couple days later, Nov. 21, I received an email from them stating that they had received my email and that one of their "Customer Service Satisfaction Experts" would get back to me within 1-2 business days. No one contacted me after that.
On November 28 I sent another email stating that I still had not heard from one of their "Customer Service Satisfaction Experts" and that it had been more than 1-2 business days since they had said someone would contact me. I have not received a reply from them.
I have tried calling their 800 number, and tried to contact different departments, but no one answers their phone. I just keep getting voice mail or messages to contact them through their website. At this point, I wonder if anyone really works at Dealfind. I am frustrated that I am being totally ignored and that this company is not resolving a customer's problem. Did the Customer Service Satisfaction Department shut down?
This report was posted on Ripoff Report on 11/30/2012 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dealfind/internet/Dealfind-The-lights-are-on-but-nobodys-home-Internet-976030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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