- Report: #1047142
Report - Rebuttal - Arbitrate
Complaint Review: Dean Altmann Trucking and Excavating
Dean Altmann Trucking and Excavating1343 Highway 34 Internetjunction City, Wisconsin USA
Dean Altmann Trucking and Excavating Aunothorized changes to an agreement/contract! Poor quality work, made up hours, unfinished work!!! Internetjunction City, Wisconsin
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Dean Altmann waited 15 months to give us our first 2 invoices. These totaled well over $14,500. He was never authorized to do any other work or charge us for additional services other than what we had agreed upon and were quoted.
We expressed our concerns to Dean - he withheld the bill, put unauthorized charges on our account. He replied in the form of text messages- telling us he wanted nothing, wondered if we could pay half, we could make him payments, he would even go to the extent of changing the bill. We did not take him up on any of these offers.
An agreement/ contract is just that. We did want to settle our debt, but not for the amount we were suddenly billed without any communication or knowledge.
This bill also included another surprise in the form of interest charges ( never disclosed to us) in excess of over $2,500 dollars!!! With that being said, he told us we could make monthly payments, in which we did for 6 months. In February of 2013 we offered a settlement of debt.
We offered to pay for the services we were quoted and agreed to in the final payment of $4500. Dean refused.... He instead decided to turn us over to collections for a debt of well over $11,000. We are in the process if disputing it. We had to hire another excavator to come and haul away more than19 loads of sand we were left with. Not to mentioned the tree damage and unfinished driveway he made to haul bedding sand out of here.
And lastly, beware of the fees he charges - we were told that each piece of equipment that is hauled to your site comes with a one time delivery fee. He may use it and haul it back, but you would only be charged this hauling fee once, along with his "hourly" work rate. Looking back at our 2 bills.... We were charged EVERYTIME the equipment came and left.
Black dirt is far from what it seems as well. We received sand dirt from our neighbors forest full of granite, roots and sticks.... This was off a neighbors pond he dug!!!!! Check out the pics of our yard.... Will take us having real black delivered and another round of seed and such!!!
This report was posted on Ripoff Report on 04/29/2013 04:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dean-Altmann-Trucking-and-Excavating/Internetjunction-City-Wisconsin-54443/Dean-Altmann-Trucking-and-Excavating-Aunothorized-changes-to-an-agreementcontract-Poor-1047142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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