- Report: #1086622
Report - Rebuttal - Arbitrate
Complaint Review: Deerfield Roofing and Gutters
Deerfield Roofing and Gutters10409 A Old Altanta Hwy Covington, Georgia USA
Deerfield Roofing and Gutters Procrastinate, lazy, messy, Unresponsive Covington Georgia
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This company did what most companies do best they had a great sales pitch one out of this world to draw you into there services. We noticed a lack of communication between the workers and the company. When the workers arrived they expected for the shingles to have already been delivered.
The sales person promised in signing that he would refasten our gutters to the house using a special screw. He also said he would be here the same day to make sure that the workers were doing everything correctly as per company policy.
After 2 hours they finally arrived and had the workers waiting around not knowing what to do next and telling me they were going to leave. And from that point it took the workers two days to complete the roof they ran out of shingles and had to wait an extra day. They used black trash bags to tarp the rest of the unfinished roof because of rain.
As of now nothing has been done other than the roofing company got the payment and did not give me a receipt as i paid in cash. I have contacted both the sales man and the companys owner and no one is doing anything about it. I just noticed today of 9/23/13 that the roof is wavy in certain areas this roof has been installed for no more than 2 weeks.
The sales man wanted me to get a picture of the roof so i climbed onto my roof to discover more problems. A shingle was torn on one side and some of my stone work had been broken. Not to mention the gutters which are all dented and causing water to drain in ways it wasnt before i had the roof installed.
I was promised superior service and a lifetime warranty on this roof. I dont see how they can give a lifetime warranty if the install sucks.
I would really appreciate if you can look further into this matter and please get back in touch with me
This report was posted on Ripoff Report on 09/23/2013 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Deerfield-Roofing-and-Gutters/Covington-Georgia-30014/Deerfield-Roofing-and-Gutters-Procrastinate-lazy-messy-Unresponsive-Covington-Georgia-1086622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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