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  • Report: #1036951

Complaint Review: Dell Alienware

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  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: bigpunjabi — Riverside California
Dell Alienware
Internet United States of America

Dell Alienware Does Not Honor Warranty "BEWARE" Internet

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I ordered an Alienware Aurora R4 in October 2012. The computer has been replaced 3 separate times and 4 different technician came to my home to replace parts; still cannot get  my system to boot.

My warranty is good until Feb 2014 but Dell and Alienware both are telling me since the system was replaced 3 times Im stuck with a $3200.00 paperweight that will neither boot nor function regardless of my warranty.

Alienware tech support is located in Costa Rica and the computers are assembled in Mexico.

Dells warranties are useless if they sell you a lemon and replace it more than 3 times. "FUTURE BUYERS BEWARE"!!!

The computer is not even 6 months old...

This report was posted on Ripoff Report on 03/22/2013 01:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Alienware/internet/Dell-Alienware-Does-Not-Honor-Warranty-BEWARE-Internet-1036951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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