- Report: #473145
Report - Rebuttal - Arbitrate
Complaint Review: Dell Computer Company
Dell Computer CompanyRound Rock, Texas U.S.A.
Dell Computer Company INOVATION OF HEAD ACHES Round Rock Texas
*REBUTTAL Individual responds: Laptop.....Refurnbish or Repair ?
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This year , Optical drive went bad, and Dell sent a tech and replaced. A month later , another Hard drive sent by Dell waited for tech because also motherboard had to be replaced. All of this in less than 18 month, I have paid for in home service for 3 years, but this time tech came with new motherboard and installed the wrong systems motherboard.
Now I 'm getting the run around about when Dell will deliver replacement computer, though they refuse to replace new.
Instead want to send refurbished laptop. Warning DO NOT BUY FROM DEll , or you too may find you have an awfully expensive paperweigt .
I can backup all in this report because I also have every e mail since purchasing from Dell
This report was posted on Ripoff Report on 07/24/2009 08:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computer-Company/Round-Rock-Texas/Dell-Computer-Company-INOVATION-OF-HEAD-ACHES-Round-Rock-Texas-473145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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