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Report: #938917

Complaint Review: Dell Computer Corporation

Submitted: Mon, September 10, 2012
Updated: Mon, September 10, 2012

Reported By: AliB — Snellville Georgia United States of America

Dell Computer Corporation

1 Dell Way Round Rock, Georgia United States of America

Phone: 513-338-4400
Web: www.dell.com
Category: Computer Dealers

Dell Computer Corporation Dell Computer Dell Computers sold me a defective laptop. Round Rock, Georgia

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I purchased a new Dell XPS 15z on 6/23/2012 in less than 3 months began experiencing problems with the cd/dvd rom drive and the motherboard. Dell solution to resolving a issue with brand new laptop which cost approximately $1344.00 is to replace defective parts with refurbished parts. I honestly believe that dell sold me a used or refurbished laptop and may have done this to other customers as well.

This report was posted on Ripoff Report on 09/10/2012 07:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computer-Corporation/Round-Rock-Georgia-78682/Dell-Computer-Corporation-Dell-Computer-Dell-Computers-sold-me-a-defective-laptop-Round-R-938917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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