- Report: #924630
Report - Rebuttal - Arbitrate
Complaint Review: Dell Computer Corporation
Dell Computer CorporationOne Dell Way Round Rock, Texas United States of America
Dell Computer Corporation Dell Sold faulty laptop , I googled to find that ALOT of other ppl had the same problem a month after warranty expired. Round Rock, Texas
*Author of original report: M5030 model
*Consumer Suggestion: RE: Dell Laptop
*Consumer Comment: majority may not be faulty
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Exactly a month after my warranty expired, I turned on my laptop to use and it gave me a 7 beep code. I googled my model # to see what could possibly be done to fix the problem.
Upon researching, I found that a lot of people were complaining about the same problem with the same model of laptop that I had.
Also, I found that the majority of them were complaining about them going out not long after their warranty expired.
I contacted Dell, and they said that it was just a coincidence that my laptop went out a month after warranty expired. I explained to them about googling and finding that a lot of other people were complaining about the same model that I had and found it ironic that their complaint was the same as mine. I was assured that Dell was incapable of programming their computers to shut down at a specific time and that it was just a faulty computer.
How can they not know that a majority of that particular model wasn't faulty and why did they not do a recall? I'm sure that I am not the only complaint they received about that model!
I told them that I was considering a lawyer and was told to feel free to do so, but lawyers cost money, which I do not have!
I'm not falling for that bull. I took the laptop to a computer repair, and they told me and my husband that it was fried. They said the mother board could be replaced, but there was no guarantee it would last a year because that particular model laptop was known to over heat, which I know for a fact because I have the scars on my knee to prove it!
This report was posted on Ripoff Report on 08/08/2012 11:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computer-Corporation/Round-Rock-Texas-78682/Dell-Computer-Corporation-Dell-Sold-faulty-laptop-I-googled-to-find-that-ALOT-of-other-924630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.