- Report: #162657
Report - Rebuttal - Arbitrate
Complaint Review: Dell Computer Financial Services
Dell Computer Financial ServicesP.O. Box 80409 Nationwide U.S.A.
Dell Computer Credit Service - Dell Computer Financial Services ripoff for a 9.00 handling fee that wasn't part of agreement-computer returned at my expense Carol Stream Illinois
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Computer arrived 07/11/05. Did not have all of hardware/sofware I ordered and was charged for. At my expense I returned computer package to Dell after begging for a week for authorization code. After a month I was Credited by Dell for return of machine, minus 19.00 "handling fee"
No mention or paper ever stated I would be stuck for a "handling fee" for a computer I could not use and returned to Dell. Dell on every call to clear my account says I must pay. I disagree. They call me four times a day from 8:00 to 10:00pm demanding pay. The are harrassing me. How can they add a hidden charge and then threaten to ruin my credit. If I ever hear Dell's name again it will be too soon
This report was posted on Ripoff Report on 10/30/2005 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computer-Financial-Services/nationwide/Dell-Computer-Credit-Service-Dell-Computer-Financial-Services-ripoff-for-a-900-handling-162657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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