• Report: #596052

Complaint Review: Dell Computers Have Lousy Customer Service

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 23, 2010
  • Updated: Fri, April 23, 2010

  • Reported By: Fredo — Sister Bay Wisconsin U.S.A.
Dell Computers Have Lousy Customer Service
Internet United States of America

Dell Computers Have Lousy Customer Service Won't even answer questions unless you pay them Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Dell Computer Co. couldn't care less about the people who have their computers. My sister has one on which first her email stopped working, and after talking to her broadband provider and then Microsoft, and doing what they both told her to do to the computer, Internet Explorer stopped working totally and she couldn't even get online.
 
After calling Dell she finally talked the guy into sending her program discs, which she didn't even get with the computer, so Windows XP could be re-installed. I was trying to help her install it, but I only use Macs so I was having trouble getting it to install.

We called Dell to ask what we had to do, but the guy in India refused to do anything, wouldn't answer any questions on how to reboot from the disc or do anything, unless we would pay him $70.00. Blackmail anyone? 

What kind of service is that! Buy our computers but don't ask for help, screw you customer. I would never buy a Dell, and neither should you.

This report was posted on Ripoff Report on 04/23/2010 09:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computers-Have-Lousy-Customer-Service/internet/Dell-Computers-Have-Lousy-Customer-Service-Wont-even-answer-questions-unless-you-pay-the-596052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dell Computers Have Lousy Customer Service

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory