• Report: #190897

Complaint Review: Dell Computers

  • Submitted: Wed, May 10, 2006
  • Updated: Wed, June 21, 2006

  • Reported By:Klamath Falls Oregon
Dell Computers
Austin, Texas U.S.A.

Dell Computers, Financial Services rebate ripoff Austin texas

*Author of original report: Dell computer rebates update

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My husband I purchased a desk top computer and a laptop with these two purchases came two rebates totalling $230.00. I sent all the appropriate paperwork by certified mail. I received email confirmation, I also received an email stating that they were sending me a check dated 4-10-2006. They stated my rebated was valid and I should receive this and the other check 30 days from that date. WELL .... It has been 30 days as of today. My mail came and no checks.

So today I haved called Dell They tell me they have no record of my rebate. hmm Well should i be surprised?????? I talked to Josh And then his supervisor Anu. Thank God I saved my emails because I now have to be the one to show burden of proof. They say they will get this resolved. We'll see about that. The advantage I have is. I do have the time and I'm very persistent especially when there is point to be proven.. I will keep you updated...

Heather
Klamath Falls, Oregon
U.S.A.

This report was posted on Ripoff Report on 05/10/2006 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computers/Austin-Texas/Dell-Computers-Financial-Services-rebate-ripoff-Austin-texas-190897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Dell computer rebates update

AUTHOR: Heather - (U.S.A.)

Well folks I have some good news. I recieved my rebates. It took persistence and all the documentation that I had kept. so for the people out there dont give up!!!!!!
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