• Report: #202203

Complaint Review: Dell Computers

  • Submitted: Fri, July 21, 2006
  • Updated: Fri, July 21, 2006

  • Reported By:Clarkston Michigan
Dell Computers
Dell. com , Internet, Nationwide U.S.A.

Dell Computers you send all required forms to get rebate and over 4 months later you get a letter stating you used the wrong order # the thing is they changed it because I had a customer discount so I had two # The fact remains I paid the money was promised a rebate Blank dell.com Internet

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I purchased a lap top from Dell.com I had ordered the computor they got the info to take my money then the next day I was told by my husband that I could get a discount through his work I called back and reordered the same computor but of course had another order number when I sent in the rebate with the forms I didn't know which one to use went on their website to get the order number wrote that number on the rebate form I would call about every 3 weeks and would get an answer like It is being processed give it about 6 weeks that turned into months then about 5 months later I get a card in the mail stating I had the wrong number on the rebate form Bottom line is I bought your merchandise I want the money back If my time was not up to return my computor I would and buy from someone else I had heard from several people I could count on 2 hands that the same thing has happened to them

Clarkston, Michigan

This report was posted on Ripoff Report on 07/21/2006 12:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computers/Internet-Nationwide/Dell-Computers-you-send-all-required-forms-to-get-rebate-and-over-4-months-later-you-get-a-202203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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