- Report: #368589
Report - Rebuttal - Arbitrate
Complaint Review: Dell Computers
Dell Computerswww.dell.com Nationwide U.S.A.
Dell Computers Bought system with wireless mouse, kybrd., will not stay working. After many times contacting help desk, to no avail, they refused service tech. visit to my home, which was part of warrenty. please help me!!! Austin Texas
*Consumer Comment: Give Dell a Second Chance
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I called help desk, we would get it working. Three or four functions later, mouse and keyboard would freeze up again. This was an ongoing thing.
Finally, dell sent me another wireless keyboard and mouse. The samething kept happening. Also now when I called, the helpdesk would tell me there toolbar was down. so it could not be documented. REALLY!!!
I requested a service tech. to come to my house. the helpdesk denied me. My Warrienty expires in Sept. so I guess I am scwreed!!!...
Somebody Please Help Me!!!!!!
This report was posted on Ripoff Report on 08/31/2008 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computers/nationwide/Dell-Computers-Bought-system-with-wireless-mouse-kybrd-will-not-stay-working-After-man-368589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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