- Report: #558708
Report - Rebuttal - Arbitrate
Complaint Review: Dell - Dell Financial Services
Dell - Dell Financial ServicesPO Box 81585 Austin, Texas United States of America
Dell - Dell Financial Services Dell is the worst company ever to do business with- DO NOT BUY FROM THEM Austin, Texas
Dell is the worst company I have ever had to deal with. I purchased my computer in 2003- I have been paying all of my payments on time or ahead of time with the exception of a couple of times when I did not receive a statement from them.
Today, I got my statement for this month and they say I still owe over $1200.00 for a computer that is not worth the box it was sent in 7 years ago. I called them to see if we could come to some kind of arrangement to get me out from under this payment since I have paid thousands of dollars on this computer. I mean, come on, 7 years that is almost 84 months - the money I have paid on this computer could have almost purchased a good used car for my daughter.
That is not the only complaint I have had with Dell- the computer is crap. Since I have had it, it has been put in the shop about 5 times- because the warranty was out. They absolutely suck.
I will never purchase anything else from them. The guy I talked with on the phone told me the only way I could get out from under the computer was to pay the $1231.63 today.
I absolutely hope this horrible experience I have gone thru prevents everyone that may stumble upon this site to purchase from elsewhere.
HP or Toshiba are good brands. I bought my daughter's laptop from them and we have not had any real issues out of it.
This report was posted on Ripoff Report on 01/22/2010 06:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Dell-Financial-Services/Austin-Texas-78708/Dell-Dell-Financial-Services-Dell-is-the-worst-company-ever-to-do-business-with-DO-NO-558708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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