• Report: #428619

Complaint Review: Dell Financial SErvices

  • Submitted: Thu, February 26, 2009
  • Updated: Thu, February 26, 2009

  • Reported By:Pontiac Illinois
Dell Financial SErvices
PO Box 81577 Austin, Texas U.S.A.

Dell Financial SErvices Scary call with exorbitant amount telling me to pay both the past due and the new amount 2 weeks before it is due Austin Texas

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Got a call from a guy with a heavy accent telling me I owed $198.XX. I am thinking that the amount is really $43.00. What I say, how did it get to xxx.xx? He just wants to know when I can make the payment. I say how did it get to xxx.xx. He then tells me that the current due is $43.00 and the new amount is 83.00. The $83.00 is not due till 3-17-09. He tells me that he wants the money by 3-6-09. Can I make a payment over the phone. I say not at this time I can't. He wants to set up a postdated check for 3-6-09. I say no, I am not sure when I will receive payment from the companies who owe me. He says that he will go ahead and auto debt my already set up checking account on the 6th. I say NO. I won't know for sure if money will be in my account and I don't want the bank and Dell to charge me the extra fees for a bounced check. He says you mean the phone charge for the payment. NO I say for a bounced check. As I am explaining the concept of a bounced check and how I am saying NO to charging my account because I have sent in a paper stopping all eft's from my account, he hangs up.

Now, I know that the $43 is past due and he has every right for calling. But for the next payment that is not due till the 17 of next month that is a different story. Also, he was very rude for just hanging up. ALso, if there is a charge to my bank account I will be totaly po-ed, I told him NO!

Pontiac, Illinois

This report was posted on Ripoff Report on 02/26/2009 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Financial-SErvices/Austin-Texas-78708/Dell-Financial-SErvices-Scary-call-with-exorbitant-amount-telling-me-to-pay-both-the-past-428619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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