- Report: #97158
Report - Rebuttal - Arbitrate
Complaint Review: Dell Financial Services CIT Bank
Dell Financial Services CIT Bankwww.dellfinancialservices.com Austin, Texas U.S.A.
Dell Financial Services - CIT Bank ripoff Austin Texas
*Author of original report: Dell Financial Services now name calling?
*UPDATE Employee: Pay Attention... regect the agreement
Now I just received my third invoice and suddenly my account balance has gone up, my interest rate is 27.99% APR and I have a "deferred finance charge" of 15.54 and a "finance charge" of 16.49. I called the customer service reps (in India) and was told that I only qualified for a 25 day no interest. I assured the representative that I would not have agreed to something like that but she insisted that I had, providing no proof that I had agreed to such a thing.
Since then, I have tried the website, the online help, the message boards, and have found that I am not alone in the scam. I am furious and will charge the rest of what I owe to my credit card, which believe it or not, has lower interest rates.
I have read about penalties for early payment, so I can deal with that next, I am sure...
albuquerque, New Mexico
This report was posted on Ripoff Report on 06/30/2004 07:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Financial-Services-CIT-Bank/Austin-Texas/Dell-Financial-Services-CIT-Bank-ripoff-Austin-Texas-97158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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