• Report: #473197

Complaint Review: Dell Financial Services & Pentagroup

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  • Submitted: Sat, July 25, 2009
  • Updated: Sat, July 25, 2009

  • Reported By:Sandy Oregon
Dell Financial Services & Pentagroup
P,O.Box 1577 Austin, Texas 78709-1577 Houston, Texas U.S.A.

Pentagroup For DFell Fimnancial Servicex Harrassment following a Class Action Settlement Houston, Texas

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The State of Oregon, along with 26 other States, recently concluded an investigation into certain business practices of Dell and entered into a Assurance of Voluntary Compliance, a legal agreement that has been filed with the Marion County Circuit Court in Oregon. Dell had agreed to modify its business practives regarding financing promotions and warranties and rebates.

While I was asked to submit a compaint as a Dell customer, harrassment by Dell for interest charges, ensued, even thoughy the account had been paid in full in January, I received some 30 automated phone calls in a period from April 13, 2009 to Sunday April 25, 2009 and continuing for additional interest charges.. I am disabled and had to block my telephone for all unregistered callers. I received a refund check from Dell, through a Washinton,D.C. Law Firm, in June, and now started receiving harrassing and rude phone calls from a Collection agency, identified as Pentagroup.
I consider that unlawful practices to attempt and collect interest charges, after a refund was based upon an agreement Dell reached with the Oregon State Attorney General under the "Assurance of Voluntary Compliance" filed with the Circuit Court court in Oregon. How can I stop these harrassing telepone calls? I am an 82 year old woman, partially disabled by a stroke, and
cannot tolerate such intentional infliction of harm and stress.

Amanda
Sandy, Oregon
U.S.A.

This report was posted on Ripoff Report on 07/25/2009 02:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Financial-Services-Pentagroup/Houston-Texas-77036/Pentagroup-For-DFell-Fimnancial-Servicex-Harrassment-following-a-Class-Action-Settlement-H-473197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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