- Report: #965502
Report - Rebuttal - Arbitrate
Complaint Review: Dell Financial Services
Dell Financial ServicesAustin po box81585, Texas United States of America
Dell Financial Services failure to deposit payment in correct account Austin po box81585, Texas
*Author of original report: bite me.
*Consumer Comment: real problem is bob from irvine
*Consumer Comment: Your problem isn't with Dell
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Instead, DFS processed the check into some other account. I have the cancelled check from them with the DFS account number into which it was deposited. Soon after that, I began getting late notices from DFS reporting that my account was delinquent. When I tried to contact them, all I received was a bunch of scripted verse from a person in India. After months of frustration, DFS sent my account to a collection agency named VKI. I contacted them and sent them all of the information and they agreed that DFS was at fault.
Over the last year, I have spent a good deal of money for getting my credit report repaired. DFS was not willing to give up, or investigate my complaint. They have now turned the account over to another collection agency, Midland Funding. They have reported the same account to the credit bureaus, so I am beginning the whole process over again. DFS does not have a number to call to reach their accounting department, so I have been unable to plea my case.
This report was posted on Ripoff Report on 11/06/2012 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Financial-Services/Austin-po-box81585-Texas-78708-1585/Dell-Financial-Services-failure-to-deposit-payment-in-correct-account-Austin-po-box81585-965502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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