ED Magedson – Founder
Dell Financial ServicesNationwide USA
Dell Financial Services No consideration at all when it comes to late fees Macon Georgia
Called Dell Financial Services on 4/21/14 asking them to please consider removing this month late fees due to the fact that, the payment was due on 4/20/14 which was Easter Sunday. I spent the Sunday with family at Church and forgot to make the payment that day. The next day before making the payment, I called the customer service department asking will I be charged a late fee for miss the due date. They told me yes I would still be charged the late fee. I disputed the the late fee and ask for a manager. The manager stated that he would have to get with someone from the corp. office being that one late charge was remove back in June of last year. He stated that he would call me back in 24-48 hours to let me know what was decided about removing the late fee. He calls back 4/22/14 stating that corp. states they can not remove the late fee because the policy must be followed accordingly. Ok, that fine. Thats what I told the manager when he called back. I also told him that they will not ever have to be concerned about me ever ordering anything else from them again. They are a ripp-off. There interest rate are rediculous; a complete joke. I being paying them for 5 years and I only got 3 small items. Trust me I am finish with them. I will take my hard earned money elsewhere. The only reason I got the account was because my job they offers a discount when you make a purchase. It really was the biggest mistake ever made. Good bye Dell and good written. I have a 3,000 credit limit with them and now down to 380.00. Can't wait to get to that 0 balance.
This report was posted on Ripoff Report on 04/22/2014 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Financial-Services/nationwide/Dell-Financial-Services-No-consideration-at-all-when-it-comes-to-late-fees-Macon-Georgia-1140881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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