- Report: #765020
Report - Rebuttal - Arbitrate
Complaint Review: Dell, Inc.
Dell, Inc.1 Dell Way Round Rock, Texas United States of America
Dell, Inc. Bait and Switch Round Rock, Texas
*Consumer Comment: What?
*Consumer Comment: Sucks
*Consumer Comment: Bait and Switch???
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For that amoiunt of money I could buy the 360 with the connect system and still come out ahead. This is a classic bait and switch scam. Everyone experiencing the same should report it to your State Attorney Generals office.
I decided to buy a cheaper computer for the minimum they would allow . . . $699.00 - in order to get the "free x-box". When they sent me the receipt in my e-mail it showed me that indeed I paid just over $700.00 for the computer - and then a separate charge for $250 for the x-box. They charged me for it!
Although it clearly stated on the website, "Buy select Dell PCs with Windows 7, get a free X Box 360 4GB." - indeed, it is not free. It costs over $200.00! I could buy it in the store for less money.
They pulled me in with the offer of a free x-box - but built in the price of the X-Box into the price of the computer - and had the nerve to print out on my receipt the itemized charges: the $700.00 for the computer and the $200.00 for the Xbox (plus taxes on both - am I supposed to be taxed on free items?)
Thank You, and Good Luck. Better off buying one from somewhere else. I think Microsoft knows about this scam too - obviously they partnered with Dell to offer it. They are both the scam artists.
This report was posted on Ripoff Report on 08/14/2011 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Inc/Round-Rock-Texas-78682/Dell-Inc-Bait-and-Switch-Round-Rock-Texas-765020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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