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  • Report: #1103770

Complaint Review: Dell

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  • Submitted: Mon, December 02, 2013
  • Updated: Mon, December 02, 2013

  • Reported By: Bob — Alpharetta Georgia

Dell Advertising products with a sales price that cannot be purchased Round Rock Texas

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The Dell site advertises a Venue 11 Pro Tablet on sale. It looks great on the website until you try to order it. The web site boasts the great sale price but you cannot purchase it. There is no indication on their website this product cannot be purchased. It just states can be shipped early December. 

I call customer service to spend 30 minute text chatting back and forth only to find out that you cannot purchase the tablet and they will not honor the price when it is available. This is similar to the old bait and switch. Attract you with a product at an attractive price and then happen to be out with more expensive models available. 

At a minimum, the web site should drop the sales price since the product is not available and say on the site "Not available at this time" 

 


This report was posted on Ripoff Report on 12/02/2013 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell/Round-Rock-Texas/Dell-Advertising-products-with-a-sales-price-that-cannot-be-purchased-Round-Rock-Texas-1103770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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