- Report: #911433
Report - Rebuttal - Arbitrate
Complaint Review: Dell
DellOne Dell Way Internet United States of America
Dell Dell Provides Customers with Cheap Quality Monitors , Internet
*Author of original report: Getting it Just Fine: Time to Leave Dell
*Consumer Comment: Not getting it.
*Author of original report: Warranties Don't Equal Good Products
*Consumer Comment: Try Goodwill, Habital and Craigslist
*Consumer Comment: While the monitor should have given you a bit more life...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
In August of 2010, I purchased a Dell Inspiron system for my mother, who is a senior citizen. Two weeks ago, her monitor went out. When contacting Dell, the rep informed my mother that the computer (and monitor) only had a one year warranty and offered to sell her a new monitor for $160!
I understand the concept of a warranty and the concept of a product being out of warranty, but I have a computer monitor that still works well after 11 years!
I have filed a report with the Better Business Bureau and another complaint website. Dell promptly got in contact with my mother but only offered a 10% discount. This is disappointing to say the least.
In the past, I have bought a Dell system every 3 years and was just about to purchase a Dell laptop. This experience has proved that Dell does not stand behind their products.
This report was posted on Ripoff Report on 07/13/2012 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dell/internet/Dell-Dell-Provides-Customers-with-Cheap-Quality-Monitors-Internet-911433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.