Dell Dell is a complete rip off Internet

All PC computers shipping today are using Windows7 so you'll have to deal with the same problems. As I said, Windows Live Essentials will give you what you need.

I would download Windows Live Mail 2011 and see if the Wizard wouldn't install it for you. Just read the steps very carefully before you click on anything.

Thanks for the information.  I haven't used Windows 7 so I didn't know an EMail client was not included without downloading it.

I learn something everyday, I love it!  I use Thunderbird anyway, it's very good and it's free. 

Whatever you get, you still  have to set it up to work with your ISP.

Yes I do have Windows 7. And I was told it did not come with a e-mail program By DELL! I purchased it from Dell because They told me that's what I needed. My old computer was windows XP which already had outlook express. If I could have downloaded it for free, why did the crooks make me buy it? After all I'm one of their customers. Although I might experience problems with the new computer ,I won't have to deal with the rude Dell technicians. And I'll never have to hear "Pit it on you deel account again!

I was told by Dell technians that I needed Outlook express to get the e-mail program to work and I purchased it  from Dell. So I quess they're the idiots. And No I'm not a aol user. But I do know that Dell prays on people who are new to computers. I was also told By Dell I needed a new printer to make it work and then again I was told I needed photo corral. Oh, and did I also tell you the new Dellv313 printer isn't working either. I was told if I didn't cancel my Dell account, they would fix it. No thanks, I canceled the account and I'm through with trying to understand them people. All I have to say Is this was my mistake for buying a Dell. Never again.

Thunderbird is free from Mozilla.

 Windows7 does not come with with an e-mail program. Only Explorer. I've got 2 computers with Windows7. They let you choose your own program. Windows Live Essentials lets you download the free programs I mentioned above. The e-mail program is much better than Outlook Express and more secure. Everything you need is there including the spell check.

Windows7 includes Defender which is a firewall and scanner that scans for viruses and malware. For WindowsXP you can also use Defender which is a free download.

I've used Avira Antivirus also a freebie for many years and together with Windows Defender have been able to keep all my computers problem free.

Seeing as the OP's computer is only 11 months old I'd say it's running Windows7. 

In addition to Outlook Express (some later Windows call it Microsoft Mail) being included with Windows, it has to be setup to match the requirements of your ISP.  Dell would not know those requirements when they load a computer initially.  You can get that information direct from your ISP, they MIGHT even set it up for you for a fee.  Maybe you can get a neighbor kid to help you get started.

Outlook Express is not the best EMail software around but it works just fine and I've never had a problem with it.

Dell does not support the software, the software vendor does i.e. Microsoft, Norton etc.

You will have these issues with ANY computer no matter who makes it Dell, Apple, Lenovo HP it doesn't matter.  It's all part of knowing how to use a computer.

From the Microsoft Download Center.

Windows Live Mail 2011. Free e-mail software.

Windows Live Photo Gallery. Free photo editing software.

Windows Movie Maker. Free movie editing software. 

Windows DVD Maker. Free DVD burning software.

From other sites, free anti virus programs. Avira Antivirus comes to mind.

What more do you want? If you don't know how to set up your e-mail account I'm sure somebody who knows will be able to help you.

If your system had any recent version of windows, it already had Outlook Express pre-installed.

This has nothing at all to do with Dell.

"Email software"?? Are you kidding me? You must be an AOL user!

Your problems only exist because you are computer illiterate. Idiot.

First of all The Outlook express was set up by Dell technicians. If it wasn't set up right you would think they would have told me that. And if it wasn't set up right, Why couldn't they fix it so it was right? the software cost me 119.00. But Maybe you work for Dell. Anyway, Have you seen All the complaints about Dell computers? I've heard several just from co-workers. And they say the same thing. They'll never buy a Dell. And Neither will I. I quess I made the Hard drive go out after one week Too.

The email software didn't work because you didn't set it up correctly. You got a virus because you were careless. Software problems are not the manufacturer's fault and you should expect to pay to get those software problems fixed. It's the same way with the HP.