- Report: #791283
Report - Rebuttal - Arbitrate
Complaint Review: Delta AIr Conditioning
Delta AIr ConditioningP. O. Box 14632 Phoenix, Arizona United States of America
Delta AIr Conditioning Abode Air, Abode Air Conditioning BEWARE DELTA AIR CONDITIONING - Formerly Abode Air Phoenix, Arizona
*UPDATE Employee: delta air conditioning is not abode by any name
*Consumer Comment: Delta Air and Acme Air honoring Abode Air contracts
*Author of original report: You are confusing two different posts.
*UPDATE Employee: Delta Air. LLC Is Not Abode Air
*UPDATE EX-employee responds: Helping anyone i can
These guys came to our house on a $39.99 special, sold us a $1,500 5 yr. parts/labor/service contract and then came back two weeks later for a freon top-off and broke our unit, which had otherwise been running just fine. Cost us $8,000 to replace the unit, which they did, because it was 115 degs. over a holiday weekend - of course.
Now they are back, as Delta Air, generously honoring Abode's service contracts, right? And suddenly we have a bad part on our brand new unit, which has been working fine and they want $500 - $600 parts and labor to fix it. And if we don't fix it right now, today, johnny-on-the-spot, it voids our warranty. (Yes, they made us sign for that on the conveniently placed spot on their work sheet.)
We call the office of "Delta Air" and, lo and behold! There're our old friends Michael the supervisor and Manuel the office manager. Same guys as Abode!!!
So, we said nope, not doing this again. We're getting a second opinion. Have a completely different company coming out Monday morning. (Funny how these guys always do this on a Friday, huh?) We are also going to call the Attorney General's Office and the BBB to register complaints.
This report was posted on Ripoff Report on 10/21/2011 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-AIr-Conditioning/Phoenix-Arizona-85063/Delta-AIr-Conditioning-Abode-Air-Abode-Air-Conditioning-BEWARE-DELTA-AIR-CONDITIONING-F-791283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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