- Report: #378598
Complaint Review: Delta Airlines
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| Delta Airlines www.delta.com
Atlanta, Georgia U.S.A. |
|
Delta Airlines This is preferred treatment? Atlanta Georgia
*Consumer Suggestion: Should be easy to select seats; online, kiosk, etc
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Then the day of the flight, the flight is magically full, and everyone else has been able to select seats, so I am left with the worst seat on the aircraft and no one can 'do' anything about it. I am told, "Gee there is nothing we can do. It should not have happened, Customers are out first concern, have a nice day."
This is how they treate preferred customers who spend lots of time in their aircraft and spend hundreds of thousands of dollar with them?
I would be better off just getting the lowest fare. They treat me just as poorly but for less.
Woody
Tallahassee, Florida
U.S.A.
This report was posted on Ripoff Report on 10/06/2008 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-Airlines/Atlanta-Georgia-32320/Delta-Airlines-This-is-preferred-treatment-Atlanta-Georgia-378598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Should be easy to select seats; online, kiosk, etc
AUTHOR: Atltraveler - (U.S.A.)
SUBMITTED: Tuesday, October 07, 2008
I fly Delta quite a bit, Gold Medallion. When I make reservations online I actually select my seats prior to paying/completing the transaction! If I cannot get an aisle, I may select another flight. Also, when I check in at the Kiosk, I check to see if there are any other better seats available. If I am stuck with a middle seat, I go to the gate 1 hr prior to departure and ask very nicely for a better seat, key is to be VERY nice! They always have seats available that even the people that check you in cannot see. If I dont get an upgrade, I usually will get a better seat vacated by someone that DID get an upgrade. I am happy to help if you need any.
