- Report: #115068
Report - Rebuttal - Arbitrate
Complaint Review: Delta Airlines
Delta Airlineswww.delta.com Atlanta, Georgia U.S.A.
Delta Airlines Ripoff Unsympathetic Employee Phoenix Arizona
*Consumer Comment: Response to Jamie in Kentucky
*Consumer Suggestion: Some suggestions
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Needless to say, I was irate. After a 2 hour delay, we finally get in the air. The pilot says that there will be quite a few representatives at the gate to assist us with our connecting flights. After landing in Atlanta, we sat on the tarmack for a 1/2 hr because there was another plane at our gate. Once we get off the plane, there was only one Delta representative at the gate. We missed our connecting flight and ended up spending the night in a hotel compliments of Delta. What was so ironic, Delta had to put up 110 of the passengers on our flight for the night. Most of us stayed in the same hotel.
The next morning, we got to the airport in Atlanta 1 1/2 hours before our flight. We get to the gate and there's an announcement that our flight is going to be delayed because they have to find the flight crew! We left Atlanta 40 minutes late.
I think that Patricia K in Phoenix needs an attitude adjustment. I don't think she realizes that we, their customers, are paying her salary. From the type of service she provided, I think she might volunteer for Delta.
This report was posted on Ripoff Report on 10/28/2004 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-Airlines/Atlanta-Georgia/Delta-Airlines-Ripoff-Unsympathetic-Employee-Phoenix-Arizona-115068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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