- Report: #652710
Report - Rebuttal - Arbitrate
Complaint Review: Delta Airlines
Delta Airlines BS Unaccompanied Minor fees not disclosed, Internet
*Consumer Comment: How?
*Consumer Suggestion: If kids are traveling, do your homework!
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At this point, I can't cancel my reservations, as I will incur some kind of fee for doing that and I would also break my boys' hearts too, so I am just stuck paying this fee!!! This is a horrible way to do business. I went on US Airway's website that flys right out of PHX and a screen pops up right when you plug in the minor's ages that talks all about their fees and policies regarding unaccompanied minors. I have been flying Delta/NWA forever, being born and raised in MN and can't believe I got "bait and switched" on this deal when the airlines are so highly regulated and watched!! You guys are like a bunch of used car salesman!! You should be ashamed and I would expect to see a change on your website and also with your new reservations people on the phone. This is a disgrace!!!!
This report was posted on Ripoff Report on 10/19/2010 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-Airlines/internet/Delta-Airlines-BS-Unaccompanied-Minor-fees-not-disclosed-Internet-652710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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