- Report: #902546
Report - Rebuttal - Arbitrate
Complaint Review: Delta Airlines
Delta AirlinesInternet United States of America
Delta Airlines Delta Airlines ripping off customers with change fees Internet
*Consumer Comment: Glad you clear that up
*Consumer Comment: Yes it is expensive
I paid for the two airline tickets to help my son and his girlfriend.
I contacted Delta Customer Service by phone to ask what my options were since she would not be able to use the ticket. The tickets were a special price of ($89.10 each) and were non-refundable. The agent I spoke with said a name change or change of flight would cost $150. A simple name change $150???? No exchange offered toward another flight.......NOTHING!!!!
Won't be booking flights with Delta again. Back to Southwest for me, even if the price of the ticket is a little more expensive.
Such a ripoff on these change fees!!! There should be laws protecting consumers against this mess!
This report was posted on Ripoff Report on 06/25/2012 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-Airlines/internet/Delta-Airlines-Delta-Airlines-ripping-off-customers-with-change-fees-Internet-902546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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