- Report: #3347
Report - Rebuttal - Arbitrate
Complaint Review: Delta Airlines
Delta AirlinesNationwide U.S.A.
Delta Airlines AKA Air Sharks * REBUTTAL Delta Airlines has published bereavement fare *REBUTTALS
*0: American Airlines made the process easy for us....
*0: I write to support American Airlines
*0: Delta Airlines does have a published bereavement fare
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My mom was shattered. Being on a fixed income and very proud, she was not about to ask us for that kind of money. We aren't just talking $2000, but we are talking $4000 due to fact that either me or one of my sisters needed to accompany her. We tried to get some type of a discount rate. Nothing. The company said, "If he dies, we can give you a bereavement rate of $900, but we need proof of death." Needless to say, she was beside herself.
These damned companies will give you a reduced rate for a funeral, but they won't give you a reduced rate for someone to see a parent who is dying and is lucky to live several days. Needless to say, I got online and search vigantly. We found some tickets for $568 on Delta Airlines, which were 25% of what they wanted. And with more searching online I actually brought the tickets down to half that (543.90 for two roundtrips from American Airlines). The flights went off without a hitch too. We got tickets the Thursday before labor day and they were able to make it to see him before he died.
Shame on big airlines for jacking up the prices for people who need last minute flights when the airlines have seats available, so many that they are obviously willing to let go of them at nearly a 10th of what they originally asked when we called them directly.
For shame Delta Airlines and all you other airlines who jack up prices over the phone just because you can when you have them available in other online at a reduced rate.
This report was posted on Ripoff Report on 09/15/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-Airlines/nationwide/Delta-Airlines-AKA-Air-Sharks-REBUTTAL-Delta-Airlines-has-published-bereavement-fare--3347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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