- Report: #970128
Report - Rebuttal - Arbitrate
Complaint Review: Delta airlines
Delta airlinesInternet United States of America
Delta airlines Delta website told me to start my reservation again but they charged me 2468 and cannot give me refunds. Internet
*Author of original report: @DeltaAssist at twitter solves the problem for me
I did after 5 days. I didn't see the $2469.60 I was charged three times 5days ago. I tried to make a new reservation for a different date. It also had the same error so I got furious. There it was at my bank account, $1889.60 charged as pending transfer. Yesterday I saw two $1234.30 charged from delta and two $944.90 from delta.
I did not get ANY information, confirmation, or itineraries from delta to my email since last April. When I called them again, they tell me because it was a nonrefundable ticket, which they charge another 597 per person to change to refundable, they don't care if it was a website error because the purchase went through and they have the ticket. I didn't get ONE email about this ticket they have and they tell me that the reservation went through but I can't give you a refund because its 597 per person cheaper
than a refundable ticket?
Well done Delta, you successfully ruined not only my day, but my 2469 dollars now I worked so hard to earn during summer break.
This report was posted on Ripoff Report on 11/16/2012 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Delta-airlines/internet/Delta-airlines-Delta-website-told-me-to-start-my-reservation-again-but-they-charged-me-24-970128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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