- Report: #806092
Report - Rebuttal - Arbitrate
Complaint Review: Deluxe Comfort/AB Marketers
Deluxe Comfort/AB MarketersInternet United States of America
Deluxe Comfort/AB Marketers Refused to honor order -- delayed notifying me that order was not going to be honored for a week, Internet
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I said I would replace the order and because time was essential (the railing was for a 91-year-old who needed it), and we had a contract for the rail, I would hold Deluxe liable for the difference. Kerry said she would check with her manager, Jason Berke, who operates the company and call back. She never did, and I called to find out why. She said that Berke said I could sue if I like but it wasn't going to pay the difference.
This is unethical behavior and basic contract law says the company should pay the $60 difference for nondelivery of the item it sold and assured me it was sending out.
This report was posted on Ripoff Report on 12/07/2011 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Deluxe-ComfortAB-Marketers/internet/Deluxe-ComfortAB-Marketers-Refused-to-honor-order-delayed-notifying-me-that-order-was-806092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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