- Report: #1004649
Report - Rebuttal - Arbitrate
Complaint Review: Deluxe Hire UK
Deluxe Hire UKBizspace Business Centre, UB67JJ Internet United States of America
Deluxe Hire UK Steal your deposit - (nor hire out all of the agreed equipment, but keep the pre-paid money nevertheless) London, Internet
*REBUTTAL Owner of company: Unknown Reporter
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I followed up to chase a refund for the coffee pots (charged and never delivered) and VAT as well as the 100 deposit and also requested a refund of one of the two delivery charges since I had to hire the coffee machines from another vendor and Deluxe Hire caused inconvenience by not collecting on the agreed upon date. All of my 4 emails have remained unanswered. I did catch Bebe on the phone only once and in an exasperated tone, said she was standing in the middle of the street and couldn't discuss it. It sounded as though it was not a one-off as she had no idea of which customer was calling to complain. Since then I cannot get through to any phone number and it's now 3 moths after the event. They owe me 139.60.
Do NOT do business with these people.
This report was posted on Ripoff Report on 01/28/2013 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Deluxe-Hire-UK/internet/Deluxe-Hire-UK-Steal-your-deposit-nor-hire-out-all-of-the-agreed-equipment-but-keep-1004649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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