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  • Report: #1017624

Complaint Review: Deluxe Marketing Inc

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  • Submitted: Wed, February 20, 2013
  • Updated: Thu, November 07, 2013

  • Reported By: Nancy — Phoenix Arizona United States of America
Deluxe Marketing Inc
Internet United States of America

Deluxe Marketing Inc DMI Collects money to pay deposit for Cox Cable services but never pays deposits , Internet

*General Comment: Notice of Legal Action

*UPDATE Employee: Competitor Posting Bogus Information

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My husband and I had a man come to our door offering us a "great deal" on cable services through Cox Cable. We were a little hesitant to do the offer but it seemed like a good deal and we decided to do it. we were told that there would be a $250 deposit required for the services. We received a "work order" and paid him the money. We were told that the trucks would be in our area in the next couple of days to install our new services. After a week, we never had anybody come by to install our services. When we called Cox Cable, we were told they had no record of the order. We tried to reach the phone number on the "work order" but nobody ever answered. The name on the voice mail was Christopher Scott with Deluxe Marketing. My husband recalled a logo DMI that the man was wearing. We researched and talked to a William Biggs at Deluxe Marketing. He was very rude and told me to call Cox Cable if I had issues. When I told him we tried that he said there was nothing he could do. He said he knew Christopher Scott and he would never take our money. I can assure you he did.

Cox Cable needs to be aware of what kind of people they are dealing with. Do not answer your door for these scam artists. they will take your money and then disappear 

This report was posted on Ripoff Report on 02/20/2013 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Deluxe-Marketing-Inc/internet/Deluxe-Marketing-Inc-DMI-Collects-money-to-pay-deposit-for-Cox-Cable-services-but-never-pa-1017624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Notice of Legal Action

AUTHOR: Ingle Elia PLLC - ()

To: Author of Report

Ingle Elia PLLC represents Deluxe Marketing, Inc. Please take notice that Deluxe Marketing, Inc. has initiated an action in the United States District Court, District of Arizona, Deluxe Marketing, Inc. v. John Does 1-10, Case No. 2:13-cv-02144-DGC (the “Arizona Action”). In connection with this Arizona Action, Deluxe Marketing, Inc. seeks to subpoena Xcentric Ventures LLC dba http://www.ripoffreport.com for your contact information. You have a right to file and serve a response to the request anonymously. If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before November 25, 2013. Alternatively, you can contact us and inform us of your identity. You can convey this information by calling Ingle Elia PLLC at (602) 606-7955 and reference Deluxe Marketing, Inc. Alternatively, you can email your information to logan@ielawfirm.com with "Deluxe Marketing, Inc." as your subject.

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#2 UPDATE Employee

Competitor Posting Bogus Information

AUTHOR: Tim Johnson - (United States of America)

There is a another company in AZ that is a competitor to Deluxe Marketing Inc. A former employee of this group called us and shared that the owner of the other company is responsible for posting the negative posts on Deluxe Marketing. The badges that we use do not have a Deluxe Marketing logo or wording on them. Also the apparel worn in the field does not have Deluxe Marketing on it either. Furthermore the names mentioned received no calls from a customer on this matter. The post is bogus.  
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