ED Magedson – Founder
Denver Bathtub Refinishing4255 S Buckley Road Aurora, Colorado USA
Denver Bathtub Refinishing POOR CUSTOMER SERVICE Horrid Customer Service, Steals your Money, refuses to refund Aurora Colorado
In late 2011 we gave these people a deposit in the range of 125-150 because we were remodeling our bathroom and thought we wanted to reglaze our tub. The remodel took longer than we anticipated and we decided to forego the reglazing.
Unfortunately due to some family circumstances the fact I gave them their deposit totally left my train of thought until this past month.
I called this place three times, twice I talked to Adam who said he'd give the owner my message, never heard back. The last time I got someone named Diane who was in fact VERY RUDE and said no they are never giving my my money back. I asked her to show me where it was in the contract it said that and she stammered and couldn't. I told her it was MY money and I wanted it back and in fact they are stealing from me. She proceeded to escalate, so I hung up.
Today I called back AGAIN and left a voice mail for the owner Tom Ebert. Giving him ONE LAST CHANCE. I have already reported them to the Better Business Bureau, I am doing this, I am going to Tom Martino, I am going to make sure social media knows their practices and then I am going to an attorney.
DO NOT DO BUSINESS with these people. They think nothing of keeping a consumers money.
This report was posted on Ripoff Report on 09/24/2013 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Denver-Bathtub-Refinishing/Aurora-Colorado-80013/Denver-Bathtub-Refinishing-POOR-CUSTOMER-SERVICE-Horrid-Customer-Service-Steals-your-Mon-1087036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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