- Report: #1006120
Report - Rebuttal - Arbitrate
Complaint Review: DermPure
DermPureInternet United States of America
DermPure Stay away from this Company Internet
Last week I found a charge of $119.95 on January 3. I immediately tried to contact the company for a refund and to cancel any future shipments. After numerous attempts, I got an automated system to cancel "membership". I was unable to get to a rep to discuss refund. I sent an email to firstname.lastname@example.org but no response. Today I called 855-564-7095 but never got through. I tried one more time &spoke to a rep. I asked for a refund of the $119.95. I was first offered $60. Refund and I protested . He said the best he could do would be to refund $80. This is to be processed in next 24 hours and show up next week refunded on my credit card.
I feel that this is still a scam as they are using my money for over 30 days and then keeping $39.95 . For what reason, I do not know.
Lesson learned. Do not order any products on "FreeTrial"!
This report was posted on Ripoff Report on 01/30/2013 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/DermPure/internet/DermPure-Stay-away-from-this-Company-Internet-1006120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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