• Report: #744630

Complaint Review: Derma Remedies LLC

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  • Submitted: Thu, June 23, 2011
  • Updated: Sun, January 13, 2013

  • Reported By: Robert — Monroe Michigan United States of America
Derma Remedies LLC
Internet United States of America

Derma Remedies LLC Derma Remedies Will not return emails requesting a refund or RMA to receive one Bunker Hill, Internet

*Consumer Comment: Seemed Like A Great Company To Me

*Author of original report: UPDATE TO CONSUMERS

*Author of original report: Sqeeky Wheel Get's the grease

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I tried to contact the company as their product didn't work and from what I'm reading on the net,none of their products work. I've emailed them 2 times before my 60 day guarantee ran out but they haven't replied, not once.

I tried to complain through paypal but they have a 45 day limit. I got so pissed I bet I've emailed them 6 times today. I've told them I'm not going away so they'd better reply! I believe they are selling snake oil and the only people they claim they are helping are the others they have scammed!

DO NOT TRUST THIS COMPANY

This report was posted on Ripoff Report on 06/23/2011 06:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Derma-Remedies-LLC/internet/Derma-Remedies-LLC-Derma-Remedies-Will-not-return-emails-requesting-a-refund-or-RMA-to-re-744630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Seemed Like A Great Company To Me

AUTHOR: Anthony - (USA)

I bought some of their products from Amazon. When I had questions, I contacted them off of the supplied directions pamphlet provided and they were always responsive and friendly.  I bought both their Wart DX and Skin Tag DX which both worked.

I later bought Anal Fissure medicine (directly from their site and not Amazon) which did not work for me, as I later found out I had a separate condition. When I called to return they offered me a replacement product of my choosing. When I politely declined they refunded in full after I returned the empty bottle..... No hassles.

Don't believe everything the FDA Government tells you. They claim natural products that work (maybe not for all) are harmful, but have no problem approving chemical drugs with severe and harmful side effects in which the Federal Government has a financial stake from the big pharmaceutical lobbyist.... Think About it!!

Oh!.......And there is two sides to every story.
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#2 Author of original report

UPDATE TO CONSUMERS

AUTHOR: madcowbob - (United States of America)

I'm Still following the NO negative agreement but refuse to leave consumers in the dark.Here is why the website is REALLY down - http://www.fda.gov/ICECI/EnforcementActions/WarningLetters/ucm253383.htm
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#3 Author of original report

Sqeeky Wheel Get's the grease

AUTHOR: madcowbob - (United States of America)

The Company finally agreed to refund my money and gave me 10 days to return the product. They in turn did refund my money though PayPal Gift. I sent it back via USPS Priority Mail, Insured with tracking, just to be safe with the 10 day limit. I would strongly encourage any customer to do the same. I won't go into any details, as part of the refund agreement also included removing any negative comments from the web and that I would not enter any more negative comments in the future.This is not possible on this site so I'm doing the next best thing to comply with the agreement. One thing I will say,which is NOT negative is the website IS and had been down and when you call,all you can do is leave a message. I did have to exchange a lot of emails and finally, after emails with the supervisor the refund agreement was made. Since they don't have a working website, I feel it necessary to provide the return address should the product NOT work for you - DERMA REMEDIES LLC782 FOXCROFT AVE, SUITE 201 MARTINSBURG WV 25401
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