- Report: #1047855
Report - Rebuttal - Arbitrate
Complaint Review: Dermagenix, ProDermagenix
Dermagenix, ProDermagenixInternet USA
Dermagenix, ProDermagenix Free Trial Scam - Continuous charges to my bank account Internet Internet
*Consumer Comment: HIDDEN INFORMATION
*Consumer Comment: Same Issue Here
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ProDermagenix popped up as a reward for a survey I took. As a fool I entered my credit card number to get their free sample for my wife. In their fine print they notify you that within twenty days of placing the order, you must cancel the free trial or they will charge you for a bi-monthly subscription.
They are very difficult to trace when trying to contact. They have a few published phone numbers that have no answering service and rarely pick-up during posted business hours. One published number states that due to a "power outtage" they have left the office and will return on Thursday Martage[sic] 28th. I have to assume the message intends to say March 28th, but that makes zero sense considering today is May 1st. They have all of their domain services listed by proxy so that none of their web business is traceable to a brick and mortar location.
In researching this company and its products I find many other similarly named products across the United States and Europe who use a similar marketing scam.
Here's hoping I'm able to get my money back from these con-artists!
This report was posted on Ripoff Report on 05/01/2013 10:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dermagenix-ProDermagenix/internet/Dermagenix-ProDermagenix-Free-Trial-Scam-Continuous-charges-to-my-bank-account-Intern-1047855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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