- Report: #1166603
Report - Rebuttal - Arbitrate
Complaint Review: Dermagenix Wilmington, DE.
Dermagenix Wilmington, DE.2711 Centerville Road #400 Wilmington, Delaware USA
Dermagenix Survey which I thought was for my bank!! Was Not!! Thought I was paying shipping fee and would receive free sample for taking Survey!! Wilmington Delaware
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I went to my banks website checked my account logged of and I ask to take a survey and would receive a gift for taking part in the survey... I was given 3 to 4 options for what I thought was a gift all I had to pay was shipping of $3.00. Little did I know that this was not through my bank nor was it a free gift from my bank and also they will be taking a lot of money out of your bank after the trial period is up which is like 14 days! By the time you receive it most of your time is up because it starts from the time you placed your info and shipping fee for your gift! Oh and they only info I could find on this product was my email which has no phone number to contact to cancel!! I reply to email to cancel after finding charges on my account and nothing no confirmation of my canceling I had to seach the web and find this site!! I now know I was a sucker! What is really sad is this hit a few days before my sons birthday and the money they took was for my sons birthday present and then I was also overdrawn because it was for more than was in my account so there goes nearly twice what I had in my account and it will take me another 2 to 3 weeks to recoupe my losses and before my son will get his birthday gift!! Really sad these people are able to hide all this in a survey and in the fine print where busy people overlook and trap you like a fly trap!! I believe they should be MADE to put in LARGE RED PRINT THAT THEY ARE GOING TO CHARGE YOUR CREDIT CARD OR BANK CARD FOR THIS AMOUNT OF $$$$ WITH IN THIS AMOUNT OF DAYS FROM TIME OF PROCESSING YOUR INFORMATION. And should be put at the very beginning of the check out process so you know and can not miss it!! This is nothing but a con and scam to trap people and steal there money forcing them to purchase something you thought was a gift or trial and have little time to even try the product to know if you would even want to purchase more of the product!! Oh and usually they charge a restocking fee they said I would get a refund for 1/3 of total withdrawl then after getting ugly they offered 60% of refund I said no I don't want it I want a full refund cost $3 to ship to me and $24.00 back crock of crap!! I have been heartbroken that my stupidity caused my son to miss out on his birthday!! Really Sad for this company to steal peoples money because of all their underhanded dealings and hiding in the fine print and to also give you the illusion that it's a Survey from Your Bank!!
This report was posted on Ripoff Report on 08/01/2014 05:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dermagenix-Wilmington-DE-/-Wilmington-Delaware-19808/Dermagenix-Survey-which-I-thought-was-for-my-bank-Was-Not-Thought-I-was-paying-ship-1166603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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