- Report: #1127920
Report - Rebuttal - Arbitrate
Complaint Review: Dermal Meds
Dermal Meds2649 industrial row dr Troy, Michigan USA
Dermal Meds Deceptive Ads and Billing Troy Michigan
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My wife ordered 2 bottles of product. One was anti-aging face cream and the other was eye cream.
$4.99 shipping per bottle for free sample.
She recieved 2 tiny bottles of creams.
So far OK.
But, a few days later our debit card was billed $89.95 per bottle (total $179.9).
Apparently the tiny bottles shipped as samples, were in fact the $90 (each) monthly product, not samples.
We were told that she was supposed to have sampled the products right away, and if they don't hear from you within a few days they go ahead and charge full price, and will continue to charge you full price each month until you cancel.
The only way to get a refund is to return the UN-OPENED bottles (the same bottles promoted as samples to be opened right away) within 15 days.
Excellent scam, guaranteeing all bottles will be opened by the time the $90 billing is done and are therefor unreturnable.
This report was posted on Ripoff Report on 03/03/2014 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dermal-Meds/Troy-Michigan-48084/Dermal-Meds-Deceptive-Ads-and-Billing-Troy-Michigan-1127920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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